Hospitality is what we are about, and a critical and essential component of successful hospitality is the selection of our people. Our staff’s investment in the time to study, understand and learn about the wines, cocktails, cuisine and the origins of our ingredients is integral to our industry and this Company.
No matter if it is caviar or a quick taco, we strive to provide our Guests with a superior experience and hospitality.
Always doing what you know is right, even when no one is watching.
Integrity cannot turn off and on at will, it is present in a person or an organization, or it is not.
The concept of many people working together towards a common goal is the foundation of our organization.
No employee is above any given task.
We must be flexible, remembering that every guest is different. We must remove the word “no” from our vocabulary and instead always look for a way to say “yes”
No matter what, “the guest is #1”
At NDG, we strongly believe in respecting each other, our Guests, our purveyors, our food, its source and our facility.
We truly believe that respect is a significant driver of our success. We mean physical health, mental alertness, emotional stability, skills, knowledge, values and most importantly relationships with other people.
We walk in a way that suggests that what we are doing is important - because it is.
We execute our job functions to the best of our ability every time because of what it says about who we are.
We have built a strong reputation for the quality of our food and beverage programs.
Though the ingredients we handle vary in source and type, they do not waiver in quality.
The GUEST is the most important person in our restaurant
The GUEST is not dependent on us – we are dependent on them
The GUEST is not interrupting our work – they are the purpose of our work
The GUEST does us a favor when they dine at our restaurant; we are not doing them a favor by serving them
The GUEST deserves the most courteous and attentive treatment we can give them
The GUEST brings us their needs and it is our job to fill those needs
The GUEST is the lifeblood and future of our Company